Returns Policy
Returns Policy
We want you to love what you ordered. If something isn't right, we're here to make it easy.
30-Day Free Returns
You have 30 days from the date of delivery to return any item. Returns are completely free — we'll cover the cost of return postage.
Conditions
To be eligible for a return, items must be:
- Unworn and unused
- In their original condition with tags still attached
- In the original packaging where possible
Items that show signs of wear, washing, or damage will not be accepted for return.
Refunds & Exchanges
We offer both refunds and exchanges. Once your return is received and inspected, we'll process your refund or dispatch your exchange within 5 working days.
Refunds will be issued to your original payment method.
How to Return
- Email us at support@fitnesssportswear.uk with your order number and reason for return
- We'll send you a prepaid return label within 1 working day
- Pack your item securely and drop it off at your nearest post office
If you have any questions, don't hesitate to get in touch — we're always happy to help.